Illustrative workflow
Employee knowledge & internal requests
Find gaps in internal guidance
Direct documentation work towards recurring questions.
The everyday situation
Employees repeatedly ask questions the knowledge base cannot answer.
What AI helps with
AI groups unanswered questions and points to conflicting or missing guidance.
Information & tools
Permitted search feedback and current documents supply examples.
Your team's role
Document owners prioritise fixes and approve new guidance.
Scope and what you need
Remove unnecessary personal details from feedback and verify every proposed gap. This improves content, without scoring employees.
Wholesale & distribution
Choose the workflows that fit your sales, support, product-data or planning needs. You need reliable product and customer references, permitted system access and responsible owners. Forecasts and personalised recommendations need suitable history and separate evaluation; technical suitability, prices and purchasing commitments remain controlled.
Employee knowledge & internal requests
You need current sources, named owners, appropriate permissions and tested handling of uncertain answers. Preserve confidentiality when routing messages or sharing documents; personnel, access and consequential business decisions stay with authorised people.
Your chosen industry and example will be included in the enquiry. You can edit the details before sending.