Illustrative workflow
Employee knowledge & internal requests
Answer staff questions from approved documents
The everyday situation
An employee asks how to claim a travel expense.
What AI helps with
AI finds the current procedure and drafts an answer with source links.
Information & tools
One department鈥檚 maintained document library supplies the approved information.
Your team's role
The employee can check the source; unclear cases go to the procedure owner.
Scope and what you need
Start with one department鈥檚 documents to reduce repeated information requests. Wider search needs clear document ownership, current versions and reliable access permissions.
Wholesale & distribution
Choose the workflows that fit your sales, support, product-data or planning needs. You need reliable product and customer references, permitted system access and responsible owners. Forecasts and personalised recommendations need suitable history and separate evaluation; technical suitability, prices and purchasing commitments remain controlled.
Employee knowledge & internal requests
You need current sources, named owners, appropriate permissions and tested handling of uncertain answers. Preserve confidentiality when routing messages or sharing documents; personnel, access and consequential business decisions stay with authorised people.
Your chosen industry and example will be included in the enquiry. You can edit the details before sending.